Bert nods and says "Well that was nice of them" as he says this, he pulls out his phone and sends a quick text to Dr. Jack, the setting of this place despite seeing it at the Reverence started to get to him, it sort of felt like the Reverence times five, and he regretted not speaking to Dr. Jack first before going. When he's finished he turns back to the woman and asks "What does your company do?"